How long does shipping take?
Processing takes 3-5 business days and shipping can take 3-5 days depending on delivery partner (USPS or UPS)
How do I track my order?
Once your order has been shipped, you will be emailed your tracking information. You can track your packing using usps.com or ups.com
Can I return my order?
At this time, we are not offering refunds or exchanges. Please review our Refund Policy page for details.
My Anklet is too small, can I exchange it or return it?
Please confirm your anklet size before placing an order. At this time, we're not accepting refunds or exchanges for any items. All items are final sale.
Will my jewelry fade?
All our gold plated jewelry is electroplated with 14K-18K gold and eventually will the plating will wear off. But with proper care, you can prolong the integrity of your jewelry.
Will my jewelry turn green?
No! Our jewelry is made with a base metal of either sterling silver or stainless steel and will never turn your skin green.
Is this jewelry hypoallergenic?
Yes it is. Typically, people do not have allergic reactions to precious metals such as gold, sterling silver or stainless steel. If you start to have a reaction for some reason, please remove jewelry and see a physician immediately.
Can I expedite my order?
In many cases we are able to offer expedited processing. Please send an email to ShopCocoaAri@gmail.com to see what’s possible.